Shipping policy

Estimated delivery times are as follows:

Cairo: 3-5 days
Rest of cities: 4-7 days

Shipping Carriers
We work with reliable shipping carriers to ensure safe and timely delivery. Tracking information will be provided once your order has been dispatched.

Customs & Duties
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

We are not responsible for delays caused by customs clearance processes.

Lost or Delayed Shipments
We are not liable for lost, stolen, or delayed shipments once handed over to the carrier.

If your package is significantly delayed, please contact the carrier directly or reach out to our support team at dosamats@gmail.com

Thank you for shopping with Dosa. If you have any questions about shipping, feel free to contact us.